1. Collection and Processing of Personal Data
Your personal data may be processed by Macstoff in the following situations:
- When you visit our website,
- When you fill out the contact form,
- When you request a quote or service,
- When you contact us via social media or e-mail.
Personal data that may be processed:
- Identity Information: Name, surname
- Contact Information: Phone number, e-mail, address
- Service Request Information: Product/service preferences, messages and requests
- Website Visit Information: IP address, cookies, browser data
Your data is processed for the purposes of customer relationship management, service delivery, preparation of offers, and fulfilling our legal obligations.
2. Transfer of Personal Data
Your personal data may be transferred only for relevant purposes to:
- Official authorities within the scope of legal obligations,
- Our business partners and the logistics, IT, and consultancy companies we work with.
3. Method and Legal Basis for Collecting Personal Data
Collection methods:
- Website forms,
- E-mail, social media, phone calls,
- Automatic or semi-automatic methods.
Legal basis:
- KVKK Art. 5/2-c: Establishment or performance of a contract,
- KVKK Art. 5/2-ç: Fulfilling our legal obligations,
- KVKK Art. 5/2-f: Legitimate interests.
4. Your Rights Under the Personal Data Protection Law
- To learn whether your personal data is processed or not,
- To request information if it has been processed,
- To learn whether it is used in accordance with the purpose of processing,
- To learn domestic or international data transfers,
- To request correction of incomplete or incorrect data,
- To request deletion or destruction of your data,
- To claim compensation if you suffer damages due to unlawful processing.
You can exercise your rights by contacting: info@macstoff.com
5. Data Retention Period
Your personal data is stored for the duration required by the relevant legislation or the purpose of processing. After the retention period ends, your data is deleted, destroyed, or anonymized.